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Contact Us
Contact Lé Dessert at (312) 217-0498 (Chicago area) or email info@ledessert.com with questions or for assistance in planning your baking class, baking party or gift certificate purchase/redemption.
FAQ's
Q: What is your cancellation policy?
A: A registered class must be cancelled at least 5 days (120 hours) prior to the scheduled class time in order to receive a 100% class credit. No refunds will be given. If you cancel within 120 hours of the scheduled class time, your payment is nonrefundable.
Lé Dessert reserves the right to cancel, move or change classes due to insufficient registration or unforeseen circumstances. If Lé Dessert must cancel a class, we will contact confirmed participants and provide a complete 100% refund.
Q: What should I wear to class?
A: Please wear comfortable clothing and closed-toe shoes. We highly recommended participants remove all jewelry including rings and watches for hands-on classes. Closed-toe shoes are required for hands-on classes.
Q: Do I need to bring anything to class?
A: Lé Dessert will provide all necessary components for our baking classes: baking ingredients, supplies and equipment, instruction, recipe hand outs, take home containers and kitchen clean-up services.
Q: What types of people take your baking classes?
A: Lé Dessert classes are appropriate for all skill levels. Students range from beginning to advanced level. Some students are brand new in the kitchen, some bake moderately and others are experienced bakers that are seeking to broaden and develop their skill level.
Q: What forms of payment do you accept?
A: Payments can be made by Visa, MasterCard or personal check.
Q: Can I reserve a lesson date without paying?
A: In order to reserve a class date, you must pay in full at the time of reservation.
Q: How do I register for a class?
A: All classes can be booked through our online reservation system or by calling (312) 217-0498.
Q: Can I change the scheduled class times that are offered to better fit my event or party schedule?
A: Lé Dessert may have a multi-lesson series scheduled at a different location on that planned day, so please contact us at (312) 217-0498 to discuss scheduling. In the event that your time slot is available, we will do our best to accommodate your request. Please contact us to discuss the schedules.
Q: Do I need to supply anything?
A: As our services are performed in your kitchen, we require adequate kitchen space and an oven, sink and faucet in good working condition. Failure to provide these necessary pieces in good working condition will result in your forfeit of payment.
Q: Can I purchase any of the baking supplies and equipment Lé Dessert uses in their baking classes?
A: At this time we can only recommend leading suppliers that may carry these items.
Q: Can we video record the lesson or event?
A: Yes. Please ensure that the equipment is set up and located outside the teaching work area.
Q: How much time will Lé Dessert need to set up for the lesson or event?
A: We will need approximately 30 minutes.
Q: Can gift certificates be purchased?
A: Gift certificates are available for purchase in $495 denominations and may be used for any Demonstration Class, Hands-On Class or Kids/Teen Baking Party. Gift certificates may be purchased either online or by phone, however when redeeming gift certificates, scheduling must be done by calling Lé Dessert at (312) 217-0498.
Q: Do I need to be with my children for the kids/teen baking classes or parties?
A: Parental supervision will be required by the host or designated responsible party at all times during any kids/teen event. |
